CFA Updated Process

Please read this information carefully so that you understand the process for applying, reviewing, and notification. 

What are the changes? 

Beginning Jan 1, 2024, our system will follow a three-step process each month for applicants. There is a 10-day Application and Initial Processing Period, a 10-day Evaluation and Review Period, and a 10-day Notification and Final Processing Period.  This replaces the previous 30-day open application period.  

 Application and Initial Processing Period

(1^st through the 10^th of each month)

• This 10-day application period for assistance grants is open to those who feel they are eligible for assistance and wish to apply. 
• Applicants can apply online 24 hours a day, 7 days a week, during this 10-day period. 
• The application period will close at 11:59 pm CST on the 10^th day of the month.   

Evaluation and Review Period

(11^th through the 20^th of each month) 

• Caseworkers will process, analyze, and begin to prioritize requests. 

• No applications can be submitted online after the 11^th day of the month. 

Notification and Final Processing Period

(21^st through the 30^th of each month) 

• Final funding decisions are made. 
• Caseworkers will notify clients about the status of their application and begin to process payments for those who will receive assistance and notify those who will not receive assistance.  

• The application process will begin again on the 1^st day of the following month. Families who do not receive assistance in one month and continue to experience financial challenges may re-apply in subsequent months. 

Eligibility Criteria

To find out if you qualify, please review our eligibility criteria. If you have any questions, please feel free to check out our FAQs or give us a call at 1-877-264-3968 (toll-free).