Privacy Policy

Operation Homefront created this Privacy Statement to demonstrate respect for your privacy preferences and to disclose our information collection and sharing practices.

Regardless of whether you provide us with your personal information via our website or in another manner (e.g. telephone, regular mail, or face-to-face), we strive to honor your privacy preferences.

This information was last updated March 22, 2024. Any transactions with our websites and systems after that date are subject to these terms of service.

OUR COMMITMENT TO PRIVACY

Operation Homefront knows how important your privacy is to you. We also know it is important for you to know how information about you is used and shared. We appreciate you trusting that we will use your information sensibly and cautiously. We have created this privacy policy to communicate our practices regarding the collection and dissemination of personal information that can be linked to a specific individual, such as a name, address, phone number, email address, or any other information, provided to us by our donors and Website visitors.

By visiting operationhomefront.org or any of its subdomains such as my.operationhomefront.org, you are accepting the practices described in this Privacy Notice. This Privacy Policy will be updated periodically, so please be sure to reread it from time to time.

WHAT PERSONAL INFORMATION IS COLLECTED ON THE WEBSITE?

We do not use our website to collect any personally identifiable information about you other than what you provide voluntarily for various purposes. These purposes include registering to receive email newsletters or other materials, requesting further information from us about projects and services, donating to us, submitting a form on our website, or simply asking a question. We receive and store any information you enter on our website or give us in any other way. We ask for personal information so that we can fulfill your request and return your message. This information is retained and used in accordance with existing laws, rules, regulations, and other policies. If you choose not to provide any personal information about yourself, we may not be able to fulfill a request you may have, but you are free to browse.

WHAT WE DO WITH INFORMATION WE COLLECT.

More specifically, we may use your personal information and non-personal information for the following reasons:

• Enter your information into our databases for internal record-keeping, reporting, and data analysis.
• Communicate with you to obtain your input, provide information on our programs and events, or request contributions.
• Improve our programs and services.
• Customize the websites according to your interests.
• Share information with third parties who help us manage our websites and databases.
• Share information about your use of our website with our analytics partners, including Google Analytics. Access Google’s Privacy & Terms to see how Google uses this information.
• Share information with our partners, affiliates, and other third parties who assist us with our activities and programs. These vendors and service providers help us with functions such as fulfilling orders, managing data, processing donations, and marketing.
• Share financial donor postal mailing lists with other non-profits.
• Share information with third parties as required by law, or a part of a legal process, including tax filing.
• Reserve the right to use non-personal information, such as IP addresses, to identify a user when we feel it is necessary to protect the compelling interests of the website, our alumni, donors, customers, or others or to comply with laws, court orders, or law enforcement requests. To change your mail or email preferences or how your data may be shared with other non-profits, please call (800) 722-6098.

WHAT ANONYMOUS INFORMATION IS COLLECTED ON THIS WEBSITE?

Anonymous information is collected for every visitor to this site. This includes but is not limited to pages viewed, date and time, and browser type. IP numbers are not stored but are temporarily used to determine domain type and in some cases, geographic region. We do not make any association between this information and a visitor’s identity.

 HOW DOES THIS WEBSITE USE COOKIES?

The Operation Homefront website may use “cookies” and similar means to collect statistical information. A cookie is a small text file that is placed on your hard disk by a web page server. Cookies are uniquely assigned to you and are designed to be read-only by a web server in the domain that issued the cookie to you. Operation Homefront uses cookies to identify your browser as you visit pages on our web. Cookies created on your computer by using our website do not contain personally identifiable information and do not compromise your privacy or security. Cookies allow us to gather anonymous information. If you choose to decline cookies, you may not be able to fully experience the interactive features of this or other websites you visit.

WARRANTIES

We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law. Operation Homefront makes no warranties or representations of any kind concerning the accuracy, suitability, or safety of the information contained on our site or any linked sites. Operation Homefront makes no warranties or representations of any kind that the services provided by this website or the server that hosts the site are free from viruses or other forms of harmful computer code. In no event shall Operation Homefront, its employees, agents or any other person who has been involved in the creation, production or delivery of this website, be liable for any direct, incidental or consequential damages resulting from the use of this site or any linked site.

DATA SECURITY

Personally identifiable information is stored on our server and is not publicly accessible. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Additionally, sensitive data such as credit card numbers are encrypted using SSL and other industry standard measures, to provide an additional level of security.

EXTERNAL LINKS

This website may contain links to other websites. Please note that when you click on one of these links, you are entering another site. Links to other websites do not imply endorsement of the materials disseminated at those websites. We encourage you to read the privacy statements of these linked websites as their privacy policy may differ from ours. Operation Homefront is not responsible for the materials contained at any website linked to this site.

MOBILE MESSAGING TERMS AND CONDITIONS

By enrolling, signing up, or otherwise agreeing to participate in a Message Program, you accept and agree to these Mobile Messaging Terms and our Privacy Policy in its entirety. We may send promotional and transactional mobile messages in various formats through text messages.

1. Promotional messages advertise and promote our programs and services and may include [upcoming events, event details, volunteer opportunities, giving campaigns, partner information, etc]. Transactional messages relate to an existing or ongoing transaction and may include [donation notifications, event reminders, event details, and other transaction-related information]. Mobile messages may be sent using an automated technology, including an auto dialer, automated system, or automatic telephone dialing system. Message frequency will vary based on the programs and services you have opted in to receive. You agree that we, our affiliates, and any third-party service providers may send you messages regarding the foregoing topics or any topic and that such messages and/or calls may be made or placed using different telephone numbers or short codes. We do not charge for mobile messages sent but you are responsible for any message and data rates imposed by your mobile provider, as standard data and message rates may apply for SMS and MMS alerts.
2. User Opt-In: By providing your mobile phone number to us, you are voluntarily opting into the Message Program and you agree to receive recurring mobile messages from us at the mobile phone number associated with your opt-in, even if such number is registered on any state or federal “Do Not Call” list. You agree that any mobile phone number you provide to us is a valid mobile phone number of which you are the owner or authorized user. If you change your mobile phone number or are no longer the owner or authorized user of the mobile phone number, you agree to promptly notify us at info@operationhomefront.org or by calling 210-659-7756. Your participation in the Message Program is not required and is completely voluntary.
3. User Opt-Out and Support: You may opt out of the Message Program at any time. If you wish to opt out of the Message Program and stop receiving mobile messages from us, or you no longer agree to these Mobile Messaging Terms, reply STOP to any mobile message from us. You may continue to receive text messages for a short period while we process your request, and you may receive a one-time opt-out confirmation message. You understand and agree that the foregoing is the only reasonable method of opting out. Our mobile messaging platform may not recognize requests that modify the foregoing commands, and you agree that we and our service providers will not be liable for failing to honor requests that do not comply with the requirements in these Mobile Messaging Terms. We may also change the telephone number or short code we use to operate the Message Program and we will notify you of any such change. You acknowledge that any requests sent to a telephone number or short code that has been changed may not be received by us and we will not be responsible for failing to honor a request sent to a telephone number or short code that has been changed.
4. Disclaimer of Warranty and Liability: The Message Program is offered on an “as-is” basis and may not be available in all areas, at all times, or on all mobile providers. You agree that neither we nor our service providers will be liable for any failed, delayed, or misdirected delivery of any mobile message or information sent through the Message Program.
5. Modifications: We may modify or cancel the Message Program or any of its features at any time, with or without notice. To the extent permitted by applicable law, we may also modify these Mobile Messaging Terms at any time. Any such modification will take effect when it is posted to our website. You agree to review these Mobile Messaging Terms periodically to ensure that you are aware of any modifications. Your continued participation in the Program will constitute your acceptance of those modifications.

EMAIL CHOICE/OPT-OUT

If you have registered to receive e-mail communications from us and later change your mind, you can click unsubscribe at the bottom of any of our newsletters or you may contact us to have your name removed from our distribution lists at the address, email or phone numbers below.

FOR MORE INFORMATION

If you have any questions, concerns, or comments about this Privacy Policy, please contact Operation Homefront via e-mail at info@operationhomefront.org or by calling 210-659-7756 or toll-free (800) 722-6098 or write to us at:

Operation Homefront
17319 San Pedro Avenue, Suite 505
San Antonio, TX 78232